How can I track my order?
You can track your order by clicking the link provided in your shipping confirmation email.
Do you provide size information?
Yes. Each product page includes a detailed size chart. Still unsure? Feel free to reach out at support@vizanya.com.
What is your return policy?
We offer a 30-day return policy. Items must be unworn, unused, with tags attached and in their original packaging. For full details, see our Return and Refund Policy.
What should I do if my order arrives damaged?
Please contact us within 7 days of delivery at support@vizanya.com and include your order number, clear photos of the damage, and a short description of the issue.
Do you ship internationally?
We currently only deliver within the United States. Processing time: 2-3 business days. Shipping time: 4-9 business days. Total: approximately 6-12 business days.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Can I cancel my order?
You may cancel your order within 30 minutes of placing it. After this window, your order will already be in processing.
Still have a question?
Email: support@vizanya.com
Monday to Friday | 09:00 - 17:00 (ET)
Saturday and Sunday | Closed
We aim to respond to all inquiries within 24 hours.